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UPS Union Issues
Surepost Shipper Company Names to the International
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<blockquote data-quote="worldwide" data-source="post: 866909" data-attributes="member: 2193"><p>Pretend you are the sales manager and one of these accounts is yours. You are getting tons of ground residential business from them and they are receiving very good discounts and marginally profitable. One day they come to you and say "Fedex just offered me rates on Smart Post that blow your rates out of the water. Your service is fine but in this economy, I need to look at the bottom line. You need to offer me a rate/service that compares with Smart Post or we are leaving UPS."</p><p></p><p>What do you do? What solution do you offer them that balances the needs of the customer and UPS?</p></blockquote><p></p>
[QUOTE="worldwide, post: 866909, member: 2193"] Pretend you are the sales manager and one of these accounts is yours. You are getting tons of ground residential business from them and they are receiving very good discounts and marginally profitable. One day they come to you and say "Fedex just offered me rates on Smart Post that blow your rates out of the water. Your service is fine but in this economy, I need to look at the bottom line. You need to offer me a rate/service that compares with Smart Post or we are leaving UPS." What do you do? What solution do you offer them that balances the needs of the customer and UPS? [/QUOTE]
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