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Switching to Orion in 2015
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1347288" data-attributes="member: 12570"><p>This may have been the one time where it worked to your advantage to have your on-car by your side. He/she could either back up your story or give a version closer to that of the consignee. Rude hourlies must be addressed within an hour of receipt and include a space for remarks and what corrective action, if any, would be taken. If the sup backed up your story the rude hourly would be thrown out.</p><p></p><p>Why didn't you deliver the ground stop along with the NDA?</p><p></p><p>You are already running 2-3 hours late. Why would you waste even more time "confronting" this person?</p><p></p><p>What you should have said was "Ma'am, the package is wet and the contents are live fish, which may or may not be dead at this point. Would you like to refuse the package or do you want to accept it? If you choose to accept it I will note that the box was wet upon delivery". You then put the onus on her as to what to do.</p><p></p><p>"Confronting" her would have turned a bad situation in to a worse one.</p><p></p><p>BTW, did you take a picture of the wet box for your DIAD scrapbook?</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1347288, member: 12570"] This may have been the one time where it worked to your advantage to have your on-car by your side. He/she could either back up your story or give a version closer to that of the consignee. Rude hourlies must be addressed within an hour of receipt and include a space for remarks and what corrective action, if any, would be taken. If the sup backed up your story the rude hourly would be thrown out. Why didn't you deliver the ground stop along with the NDA? You are already running 2-3 hours late. Why would you waste even more time "confronting" this person? What you should have said was "Ma'am, the package is wet and the contents are live fish, which may or may not be dead at this point. Would you like to refuse the package or do you want to accept it? If you choose to accept it I will note that the box was wet upon delivery". You then put the onus on her as to what to do. "Confronting" her would have turned a bad situation in to a worse one. BTW, did you take a picture of the wet box for your DIAD scrapbook? [/QUOTE]
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Switching to Orion in 2015
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