So is it true that UPS cannot use technology to discipline drivers? That they actually have to catch them red handed? Let me throw a couple of examples out there.
Scenario 1:
Person A misdelivers a package to point a. Goes back later to realize he left it at the wrong place brings it to point b where it was supposed to go. Customer calls and says they didn't get the package but later it turns out they did. center manager or on road uses gps and finds out the coordinates are point a instead of b. Can they use this to discipline the driver if the driver says "i don't recall" or something to that effect?
Scenario 2:
Driver's records show he delivered a stop five miles away from where he currently is two seconds ago.
Scenario 3:
Driver's delivery records show him delivering stops in two second increments that are a whole block apart.
The reason I am asking this is because technology does have a way of being wrong sometimes. Case in point, was pulled into the office and my center manager tells me he observed me from time x to time y and in that time i was no where near the streets that where on my records for those times. I looked at him stupidly and said i didn't even deliver to those streets that day, and he didn't believe me till that evening when he realized that ODSe had printed out two different day's records with the same date. Still waiting for my apology.
Scenario 1:
Person A misdelivers a package to point a. Goes back later to realize he left it at the wrong place brings it to point b where it was supposed to go. Customer calls and says they didn't get the package but later it turns out they did. center manager or on road uses gps and finds out the coordinates are point a instead of b. Can they use this to discipline the driver if the driver says "i don't recall" or something to that effect?
Scenario 2:
Driver's records show he delivered a stop five miles away from where he currently is two seconds ago.
Scenario 3:
Driver's delivery records show him delivering stops in two second increments that are a whole block apart.
The reason I am asking this is because technology does have a way of being wrong sometimes. Case in point, was pulled into the office and my center manager tells me he observed me from time x to time y and in that time i was no where near the streets that where on my records for those times. I looked at him stupidly and said i didn't even deliver to those streets that day, and he didn't believe me till that evening when he realized that ODSe had printed out two different day's records with the same date. Still waiting for my apology.