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Telematics....Company wide?
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<blockquote data-quote="tranham" data-source="post: 742402" data-attributes="member: 1952"><p>Quick telematics quiz:</p><p></p><p>You turn into a 1/2 mile long driveway to deliver a package knowing there is room to turn around. The customer is halfway down the driveway and flags you to stop. Do you:</p><p></p><p>A: Stop and delivery the package there.</p><p></p><p>B: Ignore the customer, turn around first and come back to them.</p><p></p><p>C: Go into a long explanation to the customer why they can't have their package until you turn around first.</p><p></p><p>Answer is none of the above. Pick A and you get a back first exception. Pick B and you may get a customer complaint. Pick C and you will have wasted too much time. The correct thing to do it stop, hand the package to the customer and remember the last 4 digits of the tracking number. Go turn around, turn off the engine and hit scan. Then find Bar Code with the last 4 numbers and stop complete. Technology makes life so easy! </p><p></p><p>Robert</p></blockquote><p></p>
[QUOTE="tranham, post: 742402, member: 1952"] Quick telematics quiz: You turn into a 1/2 mile long driveway to deliver a package knowing there is room to turn around. The customer is halfway down the driveway and flags you to stop. Do you: A: Stop and delivery the package there. B: Ignore the customer, turn around first and come back to them. C: Go into a long explanation to the customer why they can't have their package until you turn around first. Answer is none of the above. Pick A and you get a back first exception. Pick B and you may get a customer complaint. Pick C and you will have wasted too much time. The correct thing to do it stop, hand the package to the customer and remember the last 4 digits of the tracking number. Go turn around, turn off the engine and hit scan. Then find Bar Code with the last 4 numbers and stop complete. Technology makes life so easy! Robert [/QUOTE]
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Telematics....Company wide?
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