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Telematics....Company wide?
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<blockquote data-quote="browniehound" data-source="post: 744325" data-attributes="member: 4653"><p>Upstate, I could't agree with you more about "flag" or "drive by" pick-ups or whatever you want to call them. How many times have I been burned by these "flag" pick-ups? Too many. There is just too much room for mis-communication with these set ups. The shipper forgets to put up the sign or the shipper is absent for the day and his replacement doesn't know to put up the sign, etc.</p><p> </p><p>To echo Upstates comments, the customer pays for the service so we owe it to give it to them. On the other side, its OUR JOB to stop and make customer contact. Its what we as drivers are paid to do and we get paid by the hour so why not stop? I've been around too long to understand "flag" pick-ups are convienent if you don't have to stop and can boost your pick-up log if you get stuck running behind. Still,its not doing the right thing.</p><p> </p><p>Perhaps if I was in danger of missing commits on my other pick-ups I would drive by a "flag" pick-up or call some customers.</p><p> </p><p>This is another phenonema I don't get: calling pick-ups to see if a pick-up is necessary. Again, we get paid by the hour so why not just go by? Its a part of your day that UPS gives you time allowances for so why not use it? Also, your wasting your minutes. If you call 3 pick-ups 20 times a month, thats at least 60 minutes you are wasting. Its like you are componding the issue because you are losing money by not taking the time to drive to the pick-up and then you are paying cell phone minutes to save you from going by the pick-up and earning money.</p><p> </p><p>I don't get it?</p></blockquote><p></p>
[QUOTE="browniehound, post: 744325, member: 4653"] Upstate, I could't agree with you more about "flag" or "drive by" pick-ups or whatever you want to call them. How many times have I been burned by these "flag" pick-ups? Too many. There is just too much room for mis-communication with these set ups. The shipper forgets to put up the sign or the shipper is absent for the day and his replacement doesn't know to put up the sign, etc. To echo Upstates comments, the customer pays for the service so we owe it to give it to them. On the other side, its OUR JOB to stop and make customer contact. Its what we as drivers are paid to do and we get paid by the hour so why not stop? I've been around too long to understand "flag" pick-ups are convienent if you don't have to stop and can boost your pick-up log if you get stuck running behind. Still,its not doing the right thing. Perhaps if I was in danger of missing commits on my other pick-ups I would drive by a "flag" pick-up or call some customers. This is another phenonema I don't get: calling pick-ups to see if a pick-up is necessary. Again, we get paid by the hour so why not just go by? Its a part of your day that UPS gives you time allowances for so why not use it? Also, your wasting your minutes. If you call 3 pick-ups 20 times a month, thats at least 60 minutes you are wasting. Its like you are componding the issue because you are losing money by not taking the time to drive to the pick-up and then you are paying cell phone minutes to save you from going by the pick-up and earning money. I don't get it? [/QUOTE]
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