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Telematics....Company wide?
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<blockquote data-quote="JustTired" data-source="post: 745722" data-attributes="member: 10234"><p>While that is true to a point.......In todays' scenario the customer does not wield the power that they once did.</p><p></p><p>This company (and for that matter, most companies) became successful by listening to and satisfying the customers needs. Now...it is the shareholder who's needs are at the top of the list. And therefore (in my opinion) it is why many companies struggle. Without a customer there is no business. A fact that seems to have been lost in the attempt to satisfy the needs of the Wall Street crowd. </p><p></p><p>Take care of the customer and everything else will fall in place. You can satisfy a customer.........good luck satisfying the greed of Wall Street.</p></blockquote><p></p>
[QUOTE="JustTired, post: 745722, member: 10234"] While that is true to a point.......In todays' scenario the customer does not wield the power that they once did. This company (and for that matter, most companies) became successful by listening to and satisfying the customers needs. Now...it is the shareholder who's needs are at the top of the list. And therefore (in my opinion) it is why many companies struggle. Without a customer there is no business. A fact that seems to have been lost in the attempt to satisfy the needs of the Wall Street crowd. Take care of the customer and everything else will fall in place. You can satisfy a customer.........good luck satisfying the greed of Wall Street. [/QUOTE]
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