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UPS Discussions
Telematics-day one
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<blockquote data-quote="sexyupsman" data-source="post: 483548" data-attributes="member: 20704"><p>I would hate to think that the day you have a large amount of packages to pick up and it takes an extra second or two becasue the customer wants to discuss his order or shoot the breeze. I have seen customers want to chat with the drivers. What are you supposed to do, blow them off? Customer relations are key to the success of any company and all the drivers are excellent representatives of UPS. Without the driver they have nothing.</p></blockquote><p></p>
[QUOTE="sexyupsman, post: 483548, member: 20704"] I would hate to think that the day you have a large amount of packages to pick up and it takes an extra second or two becasue the customer wants to discuss his order or shoot the breeze. I have seen customers want to chat with the drivers. What are you supposed to do, blow them off? Customer relations are key to the success of any company and all the drivers are excellent representatives of UPS. Without the driver they have nothing. [/QUOTE]
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