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Telematics...UPS is wiring your truck
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<blockquote data-quote="pretzel_man" data-source="post: 469283" data-attributes="member: 927"><p>Hello,</p><p> </p><p>I didn't respond to the sales lead thread because I didn't think I could add anything useful.</p><p> </p><p>From my perspective, our sales lead system is broken and broken big. I've heard this discussed many times, and have yet to see a good solution.</p><p> </p><p>I think it starts at exactly what you said. Drivers are pushed hard to put in sales leads. Then BD is buried with leads (some are good ones, some are poor). They have a problem weeding through them efficiently, so they are poorly handled.</p><p> </p><p>The driver and customer BOTH then get upset. Its a very poor cycle.</p><p> </p><p>BTW, I don't work in Atlanta. I just relay here what they tell me in meetings and what friends who work in corporate discuss with me.</p><p> </p><p>I personally thing your idea of an 800 number for a driver to call (or web site), when a lead is in trouble is the best idea I've heard to date.</p><p> </p><p>I'm sorry I could not be of more help, but I will pass your idea along.</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 469283, member: 927"] Hello, I didn't respond to the sales lead thread because I didn't think I could add anything useful. From my perspective, our sales lead system is broken and broken big. I've heard this discussed many times, and have yet to see a good solution. I think it starts at exactly what you said. Drivers are pushed hard to put in sales leads. Then BD is buried with leads (some are good ones, some are poor). They have a problem weeding through them efficiently, so they are poorly handled. The driver and customer BOTH then get upset. Its a very poor cycle. BTW, I don't work in Atlanta. I just relay here what they tell me in meetings and what friends who work in corporate discuss with me. I personally thing your idea of an 800 number for a driver to call (or web site), when a lead is in trouble is the best idea I've heard to date. I'm sorry I could not be of more help, but I will pass your idea along. P-Man [/QUOTE]
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Telematics...UPS is wiring your truck
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