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Brown Cafe UPS Forum
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The Breaking Point
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<blockquote data-quote="Sissy Brown Short Shorts" data-source="post: 4299945" data-attributes="member: 67435"><p>I agree about the very poor customer service, I have a lot of businesses complaining to me lately about late air and ground deliveries, missed pickups etc. I was sympathetic to the costumers, but the other night at 10pm a woman chewed me out not only for waking her up delivering so late to get a signature, but for also not getting her packages on time and I damn near snapped on her. I laugh at residential stops when they say they’ll start using FedEx, you don’t get to pick. As for the businesses, they have a short memory. UPS will come in and undercut FedEx by a few cents per package and the business will switch back. I see it happen all the time.</p></blockquote><p></p>
[QUOTE="Sissy Brown Short Shorts, post: 4299945, member: 67435"] I agree about the very poor customer service, I have a lot of businesses complaining to me lately about late air and ground deliveries, missed pickups etc. I was sympathetic to the costumers, but the other night at 10pm a woman chewed me out not only for waking her up delivering so late to get a signature, but for also not getting her packages on time and I damn near snapped on her. I laugh at residential stops when they say they’ll start using FedEx, you don’t get to pick. As for the businesses, they have a short memory. UPS will come in and undercut FedEx by a few cents per package and the business will switch back. I see it happen all the time. [/QUOTE]
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