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The Case for Straightlining
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<blockquote data-quote="MrFedEx" data-source="post: 1069423" data-attributes="member: 12508"><p>Here's a representative example, which is surely happening in a lot of locations right now. Our sort went down today at 0930, yet we were told NOT to straightline and to "protect service". We were also told to take full breaks. Our inbound has more than doubled lately, and we are getting hundreds of DEX 01's every day. In the past, we would be allowed to "straightline" and take a short break, just so we could get it all (or at least most of it) off. No longer.</p><p></p><p>In peaks of the past, they would also start people early and send them out with the residentials left over from the day before that were DEX01's. Makes sense, and most of them can be released without waking people up at 0630. No more...too many hours.</p><p></p><p>Straightlining makes sense at peak because there isn't much service to be protected when you have 45 minutes to get-off your P1. There are fewer DEX01's, which means less re-work the next day. Most customers realize we are under the gun, and that the money-back guarantee is null and void anyway, so why sweat service? Because they are dumb, something we already know, but they insist on proving it day after day as if we don't already believe it. YOU ARE EFFING STUPID, AND SO ARE YOUR BOSSES!!</p><p></p><p>Hey managers, maybe we actually know what we're doing out there and also know what it takes to deliver the maximum number of packages in the shortened window we've been given. Why don't you just stay at home and watch reruns of "The Golden Girls", because then we'd actually be able to get the job done, both for FedEx, and for the customers.</p><p></p><p>God, what a stupid company.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1069423, member: 12508"] Here's a representative example, which is surely happening in a lot of locations right now. Our sort went down today at 0930, yet we were told NOT to straightline and to "protect service". We were also told to take full breaks. Our inbound has more than doubled lately, and we are getting hundreds of DEX 01's every day. In the past, we would be allowed to "straightline" and take a short break, just so we could get it all (or at least most of it) off. No longer. In peaks of the past, they would also start people early and send them out with the residentials left over from the day before that were DEX01's. Makes sense, and most of them can be released without waking people up at 0630. No more...too many hours. Straightlining makes sense at peak because there isn't much service to be protected when you have 45 minutes to get-off your P1. There are fewer DEX01's, which means less re-work the next day. Most customers realize we are under the gun, and that the money-back guarantee is null and void anyway, so why sweat service? Because they are dumb, something we already know, but they insist on proving it day after day as if we don't already believe it. YOU ARE EFFING STUPID, AND SO ARE YOUR BOSSES!! Hey managers, maybe we actually know what we're doing out there and also know what it takes to deliver the maximum number of packages in the shortened window we've been given. Why don't you just stay at home and watch reruns of "The Golden Girls", because then we'd actually be able to get the job done, both for FedEx, and for the customers. God, what a stupid company. [/QUOTE]
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