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The Concept of Constructive Dissatisfaction
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<blockquote data-quote="MrFedEx" data-source="post: 300470" data-attributes="member: 12508"><p>Methods have their place, and I agree with TieGuy that a good manager will carefully choose which of the 340 methods they will emphasize strongly. The last post mentioned variance, and I think that an excellent manager will tolerate some degree of variance from the exact definition of the method. A marginal manager will enforce everything to the letter, and drive his people insane as a result. The Tampa guy who everyone seems to hate is a great example of this. </p><p>The 2 best managers I ever had at FedEx fell into the first category, and were willing to let each driver have a wider measure of discretion over how they did their job. One now runs the entire Express division, and the other is a regional VP. Both of these individuals utilized Tayloristic FedEx methodology but were savvy enough to modify it from it's purest form.</p><p>Taylorism does work, but only to the degree that it is moderated by good managerial judgement. It is when it is taken to the extreme (as Taylor believed it should be) that it is anti-productive.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 300470, member: 12508"] Methods have their place, and I agree with TieGuy that a good manager will carefully choose which of the 340 methods they will emphasize strongly. The last post mentioned variance, and I think that an excellent manager will tolerate some degree of variance from the exact definition of the method. A marginal manager will enforce everything to the letter, and drive his people insane as a result. The Tampa guy who everyone seems to hate is a great example of this. The 2 best managers I ever had at FedEx fell into the first category, and were willing to let each driver have a wider measure of discretion over how they did their job. One now runs the entire Express division, and the other is a regional VP. Both of these individuals utilized Tayloristic FedEx methodology but were savvy enough to modify it from it's purest form. Taylorism does work, but only to the degree that it is moderated by good managerial judgement. It is when it is taken to the extreme (as Taylor believed it should be) that it is anti-productive. [/QUOTE]
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