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<blockquote data-quote="bbsam" data-source="post: 1010392" data-attributes="member: 22662"><p>Here's my challenge. Go back through the years. Has Ground always been dismal in these areas? If the answer is "no", have they gotten better? Worse? And if the answer is "yes they have always been terrible", then what does it say about what the customer truly values? Is it all price? Probably not. Post office is cheaper. Ground is doing alot right but I doubt you will acknowledge it. Doesn't matter. The path is set.</p></blockquote><p></p>
[QUOTE="bbsam, post: 1010392, member: 22662"] Here's my challenge. Go back through the years. Has Ground always been dismal in these areas? If the answer is "no", have they gotten better? Worse? And if the answer is "yes they have always been terrible", then what does it say about what the customer truly values? Is it all price? Probably not. Post office is cheaper. Ground is doing alot right but I doubt you will acknowledge it. Doesn't matter. The path is set. [/QUOTE]
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