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<blockquote data-quote="MAKAVELI" data-source="post: 1104180" data-attributes="member: 43825"><p>It's because they have been getting caught with their pants down when it comes to service. They portray the company as having the best service available and charging the customer premium rates for those services. Well, all the cutting they have done over the years has eaten away service. And it blew up in their faces during peak. Customers, and big customers, such as Apple have had enough of the crappy service and put the pressure on them big time. Then they turn the pressure on us. Imho it's going to happen again. They fell in love with all that volume during peak and the and the profit as a result of the cuts.</p></blockquote><p></p>
[QUOTE="MAKAVELI, post: 1104180, member: 43825"] It's because they have been getting caught with their pants down when it comes to service. They portray the company as having the best service available and charging the customer premium rates for those services. Well, all the cutting they have done over the years has eaten away service. And it blew up in their faces during peak. Customers, and big customers, such as Apple have had enough of the crappy service and put the pressure on them big time. Then they turn the pressure on us. Imho it's going to happen again. They fell in love with all that volume during peak and the and the profit as a result of the cuts. [/QUOTE]
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