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UPS Discussions
The "S" Does Still Stand For "Service"
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<blockquote data-quote="brownIEman" data-source="post: 845678" data-attributes="member: 14596"><p>Interesting take. I agree adjusting the time card would get the driver paid for the work. But that would be an integrity issue, changing the time card would be saying that driver did something he did not. So this is a level of dishonesty from management you are ok with? </p><p>The right thing for her to do per the contract would have been to call that driver or another and ask if they wanted to come in and run it. They would have told her she was nuts and refused. I have run enough saturday air operations to feel quite confident of this. At that point the only correct thing she could have done to follow the contract would be to leave the package for Monday. By following the contract to the letter, we would have failed this customer.</p><p>I would have made service, and offered to add the time onto my drivers time card. But then, as Sober has pointed out to me, I am a member of UPS management, and there for a dishonest crook. So be it.</p><p></p><p>Thanks for the story Upstate...</p></blockquote><p></p>
[QUOTE="brownIEman, post: 845678, member: 14596"] Interesting take. I agree adjusting the time card would get the driver paid for the work. But that would be an integrity issue, changing the time card would be saying that driver did something he did not. So this is a level of dishonesty from management you are ok with? The right thing for her to do per the contract would have been to call that driver or another and ask if they wanted to come in and run it. They would have told her she was nuts and refused. I have run enough saturday air operations to feel quite confident of this. At that point the only correct thing she could have done to follow the contract would be to leave the package for Monday. By following the contract to the letter, we would have failed this customer. I would have made service, and offered to add the time onto my drivers time card. But then, as Sober has pointed out to me, I am a member of UPS management, and there for a dishonest crook. So be it. Thanks for the story Upstate... [/QUOTE]
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The "S" Does Still Stand For "Service"
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