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The "S" Does Still Stand For "Service"
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<blockquote data-quote="soberups" data-source="post: 845795" data-attributes="member: 14668"><p>The thread that you are quoting involved <em>performance</em> standards, not dishonesty.</p><p> </p><p>What I <em>meant....</em>was that if management were held to the same standards of <em>performance </em>( missed packages, clerical errors, misdeliveries, etc.) that the company tries to hold its drivers to, that none of you guys would still be employed.</p><p> </p><p>As a driver, If I misdeliver 2 packages per day, every day...I will be issued a warning letter within a few days, suspended within a week or two, and terminated soon after if I do not <em>immediately</em> correct my problem.</p><p> </p><p>But are similar consequences imposed upon the IE man who screws up multiple timestudies.... or the operations manager who fails to accurately forecast volume to the extent that the dispatch fails and <em>dozens if not hundreds of stops</em> are missed? No.</p><p> </p><p><em>Nowhere</em> in the thread you are quoting is willful dishonesty discussed, and <em>nowhere</em> in the thread do I make the claim that "all management are crooks". I am referring only to the blatant <em>double standard</em> that exists at UPS regarding <strong>personal responsibility for mistakes</strong>. As a management person, you can sweep them under the rug or shift the responsibility for them to another part of the operation. As an hourly, I can't.</p></blockquote><p></p>
[QUOTE="soberups, post: 845795, member: 14668"] The thread that you are quoting involved [I]performance[/I] standards, not dishonesty. What I [I]meant....[/I]was that if management were held to the same standards of [I]performance [/I]( missed packages, clerical errors, misdeliveries, etc.) that the company tries to hold its drivers to, that none of you guys would still be employed. As a driver, If I misdeliver 2 packages per day, every day...I will be issued a warning letter within a few days, suspended within a week or two, and terminated soon after if I do not [I]immediately[/I] correct my problem. But are similar consequences imposed upon the IE man who screws up multiple timestudies.... or the operations manager who fails to accurately forecast volume to the extent that the dispatch fails and [I]dozens if not hundreds of stops[/I] are missed? No. [I]Nowhere[/I] in the thread you are quoting is willful dishonesty discussed, and [I]nowhere[/I] in the thread do I make the claim that "all management are crooks". I am referring only to the blatant [I]double standard[/I] that exists at UPS regarding [B]personal responsibility for mistakes[/B]. As a management person, you can sweep them under the rug or shift the responsibility for them to another part of the operation. As an hourly, I can't. [/QUOTE]
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The "S" Does Still Stand For "Service"
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