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The "S" Does Still Stand For "Service"
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 845835" data-attributes="member: 12570"><p>Let's not forget that the area was NOT a Saturday delivery area.</p><p> </p><p><span style="color: #ff0000">We have already discussed this.</span></p><p></p><p>Dave, my current situation does not skew my thinking or performance. I come to work, deliver/pick up the pkgs, and go home. I do double time on those days that I find it necessary, still deliveringpicking up ALL the pkgs. If I worked on Saturday, I would NOT deliver to a non Saturday delivery location for any reason. I don't remember you saying if the consignee called about the pkg or not, but am assuming they did not. The supe in question stepped over the boundary on this one, customer service, or not. </p><p></p><p><span style="color: red">The Saturday sup calls all of the out of area Saturday NDA's (there are usually less than 10 as we are a small center). She meets the driver at the airport, they offload and then sort the pkgs, putting any Saturdays off to the side. They then sort the Saturdays and she takes the out of areas back to the center and the driver starts delivering. She will sort through the out of area Saturdays and try to make alternate delivery arrangements when possible. Now, had she called this customer from the airport, he would have asked her to have the driver deliver his pkg to the car dealership that he was working at and we wouldn't be having this discussion.</span></p><p></p><p>Your idea that my "current situation" is causing me to make poor decisions is absurd. I am, who I am.</p><p> </p><p><span style="color: red">You have already stated that there are days when you rush through your pickups and deliveries so that you can spend time with your girls. Your focus on your personal life has indeed clouded your judgement.</span></p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 845835, member: 12570"] Let's not forget that the area was NOT a Saturday delivery area. [COLOR=#ff0000]We have already discussed this.[/COLOR] Dave, my current situation does not skew my thinking or performance. I come to work, deliver/pick up the pkgs, and go home. I do double time on those days that I find it necessary, still deliveringpicking up ALL the pkgs. If I worked on Saturday, I would NOT deliver to a non Saturday delivery location for any reason. I don't remember you saying if the consignee called about the pkg or not, but am assuming they did not. The supe in question stepped over the boundary on this one, customer service, or not. [COLOR=red]The Saturday sup calls all of the out of area Saturday NDA's (there are usually less than 10 as we are a small center). She meets the driver at the airport, they offload and then sort the pkgs, putting any Saturdays off to the side. They then sort the Saturdays and she takes the out of areas back to the center and the driver starts delivering. She will sort through the out of area Saturdays and try to make alternate delivery arrangements when possible. Now, had she called this customer from the airport, he would have asked her to have the driver deliver his pkg to the car dealership that he was working at and we wouldn't be having this discussion.[/COLOR] Your idea that my "current situation" is causing me to make poor decisions is absurd. I am, who I am. [COLOR=red]You have already stated that there are days when you rush through your pickups and deliveries so that you can spend time with your girls. Your focus on your personal life has indeed clouded your judgement.[/COLOR] [/QUOTE]
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The "S" Does Still Stand For "Service"
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