To me, this begs the question that many of the FedEx employees are asking here. If the job is so important and vital that the worker is difficult to replace, why doesn't FedEx pay them more? If it is not that difficult and vital, why aren't replacements trained and ready to go when employees do (and surely all do eventualy) call in?
Well Charley, haven't seen you post before, so I'll let you know that I have posted many times on here that I agree that hourly employees, especially couriers, should be paid more. Unfortunately I have no control over that decision. I'm not sure my feelings are necessarily that of Corp., but I would much rather pay a little more than hire/train new people. As far as having people trained and ready to go when/just in case people call in....well I'll let MFE explain the whole working on FedEx's terms to you. Would you be willing to sit by the phone all day in case someone calls in sick? Not to mention, those employees would need to be swings b/c you don't know who/what route it's going to be until it happens....not so simple to just have people to sit around on standby just in case.