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FedEx Discussions
Third Qtr. Earnings Down, Prepare To Pay
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<blockquote data-quote="snackdad" data-source="post: 808633" data-attributes="member: 30266"><p>Management has always played a game with couriers. It is like they never believe it when we tell them we are overwhelmed with too much work already to do. When they heap on the additional work with complete disregard to SPH goals and capacity what are we left to do? Most people in my station work everyday through paid and unpaid breaks off the clock just to keep management off our backs. I have had managers threaten me that they would soon be "starting more and more pressure" The other alternative is to speed and cut corners with safety. Driving around with W700 bulkhead doors open, jamming van sliding door locks open with a Magic Marker pen, delivering and doing pickups during breaks and entering manually later on and scanning later on. </p><p>Another major factor is the dumbing down of the work force. The courier position used to attract career minded individuals who stayed on 20 years or more. The company is actively getting rid of senior employees who are over 40 and are topped out with more than 20 years of service. The turnover rate now is very high at FedEx and most new hires last about 3 to 5 years. Which according to my Senior Manager in Northern California is what the position is designed for by The Company. </p><p>Even through they feed you the BS about a career as a courier, very few people can successfully run the gauntlet year after year and survive all the tricks of management and behavior filled with favoritism and revenge. </p><p>The R.O.A.D.S system is another example of the company trying to automate the job resulting in a dumbed down workforce. Who needs to think anymore when the packages are route labeled for you and soon will be mapped out in stop order. Disappearing are days when we would memorize huge areas of complicated terrain, get to know the names and businesses of our customer and really care about our performance. We do not have the time anymore for real customer service and business and safety will suffer for it.</p></blockquote><p></p>
[QUOTE="snackdad, post: 808633, member: 30266"] Management has always played a game with couriers. It is like they never believe it when we tell them we are overwhelmed with too much work already to do. When they heap on the additional work with complete disregard to SPH goals and capacity what are we left to do? Most people in my station work everyday through paid and unpaid breaks off the clock just to keep management off our backs. I have had managers threaten me that they would soon be "starting more and more pressure" The other alternative is to speed and cut corners with safety. Driving around with W700 bulkhead doors open, jamming van sliding door locks open with a Magic Marker pen, delivering and doing pickups during breaks and entering manually later on and scanning later on. Another major factor is the dumbing down of the work force. The courier position used to attract career minded individuals who stayed on 20 years or more. The company is actively getting rid of senior employees who are over 40 and are topped out with more than 20 years of service. The turnover rate now is very high at FedEx and most new hires last about 3 to 5 years. Which according to my Senior Manager in Northern California is what the position is designed for by The Company. Even through they feed you the BS about a career as a courier, very few people can successfully run the gauntlet year after year and survive all the tricks of management and behavior filled with favoritism and revenge. The R.O.A.D.S system is another example of the company trying to automate the job resulting in a dumbed down workforce. Who needs to think anymore when the packages are route labeled for you and soon will be mapped out in stop order. Disappearing are days when we would memorize huge areas of complicated terrain, get to know the names and businesses of our customer and really care about our performance. We do not have the time anymore for real customer service and business and safety will suffer for it. [/QUOTE]
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