Brown_Star
Methods Man
The way this company is going I would have called the office and asked for a supe otherwise you leave yourself open for a customer complaint.
Those customers you wanna strangle
- Thread starter Rack em
- Start date
The way this company is going I would have called the office and asked for a supe otherwise you leave yourself open for a customer complaint.
Bottom rung
Well-Known Member
Getting dispatch to actually do their job and get closed businesses of the car is like pulling teeth. I get it though, they can make us look lazy to the dm and they get a higher spc.
UpstateNYUPSer(Ret)
Well-Known Member
So you were unable to find the place one day and had no problem finding it the next? Perhaps it is you who rides the short bus to work.
It says he got directions. You must be posting from the short bus
QualityLoads
Well-Known Member
Customers who ask for a package i dont have... They ask me for a fedex package, a usps package, a package that would be 3 routes over, asking about a ground package when im doing saturday airs... When i tell them i dont have a package for them, they look at me as if i did something to their package or im trying to take it home with me???
clean hairy
Well-Known Member
Those who want you to wait until they get done chatting on the phone!
S
selfcancelsignal
Guest
Yes. Classic when some of these dumb c---suckers can't multitask a signature!
AKCoverMan
Well-Known Member
Yep and meticulously $ervice cro$$ each package at holiday pay, neatly $egragate them on the car. All by the time con$uming method$.
AKCoverMan
Well-Known Member
Schools with two weeks of stuff built up. Look out, school secretary here we come!
mgt is soon going to be passing out warning letters for send agains that aren't service crossed correctly
AKCoverMan
Well-Known Member
Didn't exactly want to strangle this customer but s little exasperating..
Making service on a resi call tag pretty late in evening during first week of peak. I'm berely going to finish before out of hours. It's an Amazon rs3 first attempt.
Me: Hi I'm here to pick up your Amazon return.
C: OK I didn't know you were coming tonight, I just need to pack it up.
Me: That's fine we come three days in a row and this is just Day One so get it ready and we will pick it up tomorrow!
C: No, no, it's ready, I just need to pack it up.
Me: Ma'am that's pretty much the definition of "not ready". We will be back tomorrow!
She actually finally got it and laughed. It was ready the next day. I even got a Christmas cookie!
Making service on a resi call tag pretty late in evening during first week of peak. I'm berely going to finish before out of hours. It's an Amazon rs3 first attempt.
Me: Hi I'm here to pick up your Amazon return.
C: OK I didn't know you were coming tonight, I just need to pack it up.
Me: That's fine we come three days in a row and this is just Day One so get it ready and we will pick it up tomorrow!
C: No, no, it's ready, I just need to pack it up.
Me: Ma'am that's pretty much the definition of "not ready". We will be back tomorrow!
She actually finally got it and laughed. It was ready the next day. I even got a Christmas cookie!
rod
Retired 22 years
I'm actually surprised to hear that "service crosses" are still being used. That almost seems like living in the dark ages with all the super spy stuff UPS uses on its drivers now.
Mustacheyouaquestion
60 minute lunch
Pulling up along the side of a driveway. I know there is no room to turn around and it's not a terribly long walk maybe 700 feet in but still not my favorite stop. As I stop customer pulls in up the drive and keeps on going...
clean hairy
Well-Known Member
You pull up to a resi in a clunky old truck you can hear a mile away.
As you shut off the truck, you see a person looking out their window.
Get to the door and knock and they ask
"who is it?"
As if they have no clue after seeing the truck and the driver walking to the door!
As you shut off the truck, you see a person looking out their window.
Get to the door and knock and they ask
"who is it?"
As if they have no clue after seeing the truck and the driver walking to the door!
NonDeliverOtherMissed
Well-Known Member
- the ppl who are standing in their front door, but go inside and shut the door when they see u pull up
- sig. Required pkg and customer who does come out til u have already filled out d/n and r back in your truck
- delivering to section 8 housing in the summer when ur sweating ur @ss off and cust. Sitting on porch drinking colt 45 says " working hard today"
- had a guy once cuss me out for NOT backing down his driveway and instead walked across his grass..told me how I was killing the grass with every foot step, once I walked back to the truck(via. Driveway) turned around and saw his dog pissing in the grass
- sig. Required pkg and customer who does come out til u have already filled out d/n and r back in your truck
- delivering to section 8 housing in the summer when ur sweating ur @ss off and cust. Sitting on porch drinking colt 45 says " working hard today"
- had a guy once cuss me out for NOT backing down his driveway and instead walked across his grass..told me how I was killing the grass with every foot step, once I walked back to the truck(via. Driveway) turned around and saw his dog pissing in the grass
