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<blockquote data-quote="dannyboy" data-source="post: 108043" data-attributes="member: 484"><p>That is also why I have repeatedly stated that for all its faults, the time study is a valid tool for comparing one day to the next. And while I would think that most managers treat the over under issue like you stated, most dont.</p><p> </p><p>In the average day, if you run .75 over, and good days, you can run only .4 over but on bad days, its more like 1.5 hours, then scratch should be .75 over. Why they cant adjust the numbers to reflect reality is beyond me. I know many drivers that have become so frustrated that they always show being beat by the clock, that they dont care anymore. IT never changes. You know you did a good job, your sup and managers know you did a good job, but because IE says you got beat .75, you get beat .75.</p><p> </p><p>To me it seems counter productive to have the drivers demoralized by standards that are unrealistic.</p><p> </p><p>Just my view.</p><p> </p><p>As to the center managers being able to run the show doing better, we had a short time where management was top down, instead of bottom up. IT allowed even the drivers some flexibility to make decisions on their own concerning issues with the customer. And the center manager even greater flexibility. During that period, service was at an all time high, our center noted a large net increase in pickup volume, all the numbers showed we were making great progress on the service front, and on the bottom line.</p><p> </p><p>Our loads got in early, we left at 8-8:15, most drivers were off the clock by 6, many by 5:15. Like I said, even the bottom line had improved. Was it easy? Nope. It was a hard road for the center manager but because he had the support from the division and district, things got done. Instead of what we get now, all sorts of excuses for why things cant get done.</p><p> </p><p>So yes, I know there are some where for what ever reason a center manager in total control might not work. But I have seen first hand that it can. And it was GOOOOOOD!</p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 108043, member: 484"] That is also why I have repeatedly stated that for all its faults, the time study is a valid tool for comparing one day to the next. And while I would think that most managers treat the over under issue like you stated, most dont. In the average day, if you run .75 over, and good days, you can run only .4 over but on bad days, its more like 1.5 hours, then scratch should be .75 over. Why they cant adjust the numbers to reflect reality is beyond me. I know many drivers that have become so frustrated that they always show being beat by the clock, that they dont care anymore. IT never changes. You know you did a good job, your sup and managers know you did a good job, but because IE says you got beat .75, you get beat .75. To me it seems counter productive to have the drivers demoralized by standards that are unrealistic. Just my view. As to the center managers being able to run the show doing better, we had a short time where management was top down, instead of bottom up. IT allowed even the drivers some flexibility to make decisions on their own concerning issues with the customer. And the center manager even greater flexibility. During that period, service was at an all time high, our center noted a large net increase in pickup volume, all the numbers showed we were making great progress on the service front, and on the bottom line. Our loads got in early, we left at 8-8:15, most drivers were off the clock by 6, many by 5:15. Like I said, even the bottom line had improved. Was it easy? Nope. It was a hard road for the center manager but because he had the support from the division and district, things got done. Instead of what we get now, all sorts of excuses for why things cant get done. So yes, I know there are some where for what ever reason a center manager in total control might not work. But I have seen first hand that it can. And it was GOOOOOOD! d [/QUOTE]
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