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<blockquote data-quote="soberups" data-source="post: 779001" data-attributes="member: 14668"><p>Actually, they are doing it pretty <strong>stupid</strong>.</p><p> </p><p>In typical UPS fashion, they are more concerned about generating a metric than producing a result.</p><p> </p><p>Its fine to have goals, and its understandable that those goals will often be expressed in terms of metrics....but to "demand" a number in this manner is ridiculous.</p><p> </p><p>In the <em>real </em>world of a UPS delivery route, there will always be day-to-day variables that render an arbitrary "percentage on trace" number meaningless.</p><p> </p><p>Those of us who actually <em>do our jobs</em> in that real world have more important things to worry about than whether or not we are generating whatever number some dipstick in a cubicle wants to look at on a report that week.</p></blockquote><p></p>
[QUOTE="soberups, post: 779001, member: 14668"] Actually, they are doing it pretty [B]stupid[/B]. In typical UPS fashion, they are more concerned about generating a metric than producing a result. Its fine to have goals, and its understandable that those goals will often be expressed in terms of metrics....but to "demand" a number in this manner is ridiculous. In the [I]real [/I]world of a UPS delivery route, there will always be day-to-day variables that render an arbitrary "percentage on trace" number meaningless. Those of us who actually [I]do our jobs[/I] in that real world have more important things to worry about than whether or not we are generating whatever number some dipstick in a cubicle wants to look at on a report that week. [/QUOTE]
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