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Today I learned
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<blockquote data-quote="laffter" data-source="post: 1148493" data-attributes="member: 43119"><p>I'm not entirely sure why this bothers you so much. The service failure already occurred.</p><p></p><p>Technically speaking, they are only being dishonest to corporate. The customer knows he didn't future the package.</p><p></p><p>On at least one occasion, they've removed OT minutes from my timecard and added regular minutes to make up the difference. As long as I get paid what I'm due, I don't much care what they put down on their papers.</p><p></p><p>The only way this dishonesty can attribute to future service failure is... if they are hiding a potential issue with the way their operation is run, it will never get fixed.</p></blockquote><p></p>
[QUOTE="laffter, post: 1148493, member: 43119"] I'm not entirely sure why this bothers you so much. The service failure already occurred. Technically speaking, they are only being dishonest to corporate. The customer knows he didn't future the package. On at least one occasion, they've removed OT minutes from my timecard and added regular minutes to make up the difference. As long as I get paid what I'm due, I don't much care what they put down on their papers. The only way this dishonesty can attribute to future service failure is... if they are hiding a potential issue with the way their operation is run, it will never get fixed. [/QUOTE]
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