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Tom
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<blockquote data-quote="tieguy" data-source="post: 680049" data-attributes="member: 1912"><p>And you think politely refusing the package will keep that customers loyalty? Bout what I thought you would say.</p><p>Your answer lacks integrity.</p><p> </p><p>By the way you're responding on a message board. You're not writing a letter or speech therefore the "dear" is not required.</p><p> </p><p>What if the regular driver has been there. Should she now tell the customer he has to wait for another ground driver or wait while she calls the center to get guidance?</p></blockquote><p></p>
[QUOTE="tieguy, post: 680049, member: 1912"] And you think politely refusing the package will keep that customers loyalty? Bout what I thought you would say. Your answer lacks integrity. By the way you're responding on a message board. You're not writing a letter or speech therefore the "dear" is not required. What if the regular driver has been there. Should she now tell the customer he has to wait for another ground driver or wait while she calls the center to get guidance? [/QUOTE]
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