Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Transforming Claims
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Integrity" data-source="post: 697223" data-attributes="member: 26800"><p>When hearing about claims it is often said that it is the customers fault. I have to disagree with this. It is clearly a UPS responsiblity to refuse any package that is not packed correctly. UPS policy even admits that most claims are from failure in UPS, not the customer. It also states that when there is doubt UPS accepts the blame.(This can be found on page 33 of the current UPS Policy BooK). </p><p> </p><p>Changing this horrible attitude of blaming the customer for UPS failure will go a long way in transforming claims in the US.</p><p> </p><p>Do you agree?</p><p> </p><p>Do you disagree?</p><p> </p><p>Any thoughts on this topic?</p><p> </p><p>Sincerely, </p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 22px">I</span></span></p></blockquote><p></p>
[QUOTE="Integrity, post: 697223, member: 26800"] When hearing about claims it is often said that it is the customers fault. I have to disagree with this. It is clearly a UPS responsiblity to refuse any package that is not packed correctly. UPS policy even admits that most claims are from failure in UPS, not the customer. It also states that when there is doubt UPS accepts the blame.(This can be found on page 33 of the current UPS Policy BooK). Changing this horrible attitude of blaming the customer for UPS failure will go a long way in transforming claims in the US. Do you agree? Do you disagree? Any thoughts on this topic? Sincerely, [FONT=Times New Roman][SIZE=6]I[/SIZE][/FONT] [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Transforming Claims
Top