Troubleshooting Thermal Printer

Discussion in 'UPS Information Technology' started by DigitalCris, Apr 4, 2013.

  1. DigitalCris

    DigitalCris New Member

    Hi, I don't know if this the correct place to ask questions about UPS thermal printers so I'd appreciate a little guidance. Everyday I print an End of Day where a summary is printed on the thermal printer and then the rest of the report is printed on my laser printer. That's working just fine. However, the next day when I begin creating shipments, the first shipment label, even if it's just one package, prints just fine but the receipt prints up to 14 times!!!!!! Why???????? It's only ONE package!!!!! AAAAHHHH!!!! It only happens with the very first shipment created after an End of Day report has been printed. Everyday it's a waste of 14 labels!!!!! HELP!!!!!!! :sad-very:
    Thanks in advance for any help. Oh, it's an original UPS thermal printer.
     
  2. upscorpis

    upscorpis New Member

    Are you using Worldship?
     
  3. WorkingUpser

    WorkingUpser New Member

    DigitalCris,

    I sent you a private message.