Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Union Issues
Try this...maybe
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="UPS Lifer" data-source="post: 577501" data-attributes="member: 9789"><p>As far as my above statement going to harassment... I am not sure what statement you are referring to. I hate the use of the word harassment. It is a buzz word just like racist or discrimination. It is often used to put fear into management. I never worked with me! The language is spelled out in the contract on OJSes and harassment. That has to be your guideline. </p><p></p><p>I stand by my statement. An honest driver trying to do a fair days work for a fair days pay has nothing to fear.....unless you let them get to you. Do what the supervisor asks you to do within the confine of the contract. If you are not doing a certain method start doing it. As long as a supervisor does not compromise your safety, do the job as they ask you to do it. If you continue to go in the hole, don't fret. </p><p></p><p>Remember - every Teamster has the union and the labor board they can go to. Every management person has the labor board they can go to. If the company is doing something wrong or illegal it will come out. If you are being unreasonable the same process will result. </p><p></p><p>Red flag - As most drivers can attest to... the allowances are tight. There is only so much time you could make up per stop. Anything else means you are short cutting the methods. There is two - exceptions. An allowance that is purely wrong in the favor of the driver (as was my case with a street allowance for driving on a highway) OR the driver has created and encouraged a tremendous amount of <strong>customer help</strong>. Customer help is anything that a driver should be doing that a customer does to help. Loading - bringing the packages to the car on a pick up - meeting the driver at the car instead of the driver going 100 feet into the business or residence - locking off an elevator. If you are being time studied the TS observer is supposed to take the customer help out but I would be extremely leary of this. I would tell the customers not to help that day. This is a catch 22 problem. Without the help you may have to have your route cut because of service issues. </p><p></p><p>If a supervisor can't find much wrong with what you are doing, you are absolutely right that is a red flag that you are not the problem. Ask the supervisor to quantify the time lost for the method they say you are not doing. I routinely put a time factor to a method that was not being done to show the driver how much time they were losing. I was usually within 10 minutes of the over-allowed for the day of the ride. A lot of the time can correspond to <strong>excessive customer contact</strong>. T<span style="color: Red">his is hard for a driver to understand but that extra minute taken talking with a customer can add up to a lot of over-allowed.</span> You may feel that this is against the nature of "providing service" to the customer but I look at it as taking service away from another customer who now is getting their delivery or pick-up 20 minutes later than they should have. </p><p></p><p>Hope I answered all of your questions! Thanks for taking the time to ask them.</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 577501, member: 9789"] As far as my above statement going to harassment... I am not sure what statement you are referring to. I hate the use of the word harassment. It is a buzz word just like racist or discrimination. It is often used to put fear into management. I never worked with me! The language is spelled out in the contract on OJSes and harassment. That has to be your guideline. I stand by my statement. An honest driver trying to do a fair days work for a fair days pay has nothing to fear.....unless you let them get to you. Do what the supervisor asks you to do within the confine of the contract. If you are not doing a certain method start doing it. As long as a supervisor does not compromise your safety, do the job as they ask you to do it. If you continue to go in the hole, don't fret. Remember - every Teamster has the union and the labor board they can go to. Every management person has the labor board they can go to. If the company is doing something wrong or illegal it will come out. If you are being unreasonable the same process will result. Red flag - As most drivers can attest to... the allowances are tight. There is only so much time you could make up per stop. Anything else means you are short cutting the methods. There is two - exceptions. An allowance that is purely wrong in the favor of the driver (as was my case with a street allowance for driving on a highway) OR the driver has created and encouraged a tremendous amount of [B]customer help[/B]. Customer help is anything that a driver should be doing that a customer does to help. Loading - bringing the packages to the car on a pick up - meeting the driver at the car instead of the driver going 100 feet into the business or residence - locking off an elevator. If you are being time studied the TS observer is supposed to take the customer help out but I would be extremely leary of this. I would tell the customers not to help that day. This is a catch 22 problem. Without the help you may have to have your route cut because of service issues. If a supervisor can't find much wrong with what you are doing, you are absolutely right that is a red flag that you are not the problem. Ask the supervisor to quantify the time lost for the method they say you are not doing. I routinely put a time factor to a method that was not being done to show the driver how much time they were losing. I was usually within 10 minutes of the over-allowed for the day of the ride. A lot of the time can correspond to [B]excessive customer contact[/B]. T[COLOR=Red]his is hard for a driver to understand but that extra minute taken talking with a customer can add up to a lot of over-allowed.[/COLOR] You may feel that this is against the nature of "providing service" to the customer but I look at it as taking service away from another customer who now is getting their delivery or pick-up 20 minutes later than they should have. Hope I answered all of your questions! Thanks for taking the time to ask them. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Union Issues
Try this...maybe
Top