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TSC - Do you guys get negative marks for opening ICS cases?
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<blockquote data-quote="nerrollus" data-source="post: 771126" data-attributes="member: 7137"><p>The guys I work with have been having nearly impossible luck getting past the TSC to report very obvious problems to ICS. Does sending cases to ICS negatively impact your metrics, or are we just running into thick headed people?</p></blockquote><p></p>
[QUOTE="nerrollus, post: 771126, member: 7137"] The guys I work with have been having nearly impossible luck getting past the TSC to report very obvious problems to ICS. Does sending cases to ICS negatively impact your metrics, or are we just running into thick headed people? [/QUOTE]
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TSC - Do you guys get negative marks for opening ICS cases?
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