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FedEx Discussions
uncle Fred save our money
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<blockquote data-quote="MrFedEx" data-source="post: 1145672" data-attributes="member: 12508"><p>The dramatic emphasis on saving money directly affects customer service. As I've said before, when you're shipping something slow and cheap, you don't necessarily expect premium service. When you're paying huge money to have something delivered overnight, you expect it, along with outstanding customer service support. When people don't get what they pay for, they go elsewhere.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1145672, member: 12508"] The dramatic emphasis on saving money directly affects customer service. As I've said before, when you're shipping something slow and cheap, you don't necessarily expect premium service. When you're paying huge money to have something delivered overnight, you expect it, along with outstanding customer service support. When people don't get what they pay for, they go elsewhere. [/QUOTE]
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