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uncle Fred save our money
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<blockquote data-quote="MrFedEx" data-source="post: 1146958" data-attributes="member: 12508"><p>Absolutely true. Almost everyone else did the same thing as well, because we believed in the company, it's "mission", and felt as though we were a part of an organization that appreciated our efforts. Now, if you were to do something "exceptional" for a customer, you'd probably get a warning letter because your RTB was off, or your SPH goal was not met. </p><p></p><p>Today, there is zero incentive to do anything but the minimum, and I include myself in that category. FedEx makes it very clear that you are just an employee number...and nothing else. Hard work equals a result of additional work, not recognition or reward. Competence and excellence go unnoticed because all management wants is compliance. WAD=doing it their way all the time, even if it is wrong, costs time, or results in unhappy customers.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1146958, member: 12508"] Absolutely true. Almost everyone else did the same thing as well, because we believed in the company, it's "mission", and felt as though we were a part of an organization that appreciated our efforts. Now, if you were to do something "exceptional" for a customer, you'd probably get a warning letter because your RTB was off, or your SPH goal was not met. Today, there is zero incentive to do anything but the minimum, and I include myself in that category. FedEx makes it very clear that you are just an employee number...and nothing else. Hard work equals a result of additional work, not recognition or reward. Competence and excellence go unnoticed because all management wants is compliance. WAD=doing it their way all the time, even if it is wrong, costs time, or results in unhappy customers. [/QUOTE]
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