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Underdispatch Or Over 10 Hour Writeups
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<blockquote data-quote="westsideworma" data-source="post: 153532"><p>its a little of both.</p><p></p><p>lets say two companies get electrical components from the same supply company. One located on 52 elm st the other 121 main or something to that affect. The shipping labels are correct however the pal labels will flip them. So the ones that actually go to 52 elm have a pal sending them to 121 main and vice versa. This sort of thing happens everyday. The tracking numbers do match though so its not the spa person putting the wrong sticker on its the system itself mucking it up. I believe these are called "system flips." Least thats what our supervisors tell us. Granted we (preloaders) are not held responsible for these ones but its still a disruption in service. </p><p></p><p>The out of sequence ones (which ARE charged to us) are simply the wrong pal on the box. The SPA people will scan a bunch and put them on the wrong boxes due to a box missing (fell off the side), a double scan, or just plain mental error. However, that throws off most of the packages in that particular batch that was scanned. Since the new hires are trained to look at the pal only, it gets loaded. Hell even people who did it the old way (before the wonderful PAS system) do it as sometimes there just isn't enough time to check it again especially when they're rushing you off the clock (though thats eased up a bit).</p><p></p><p>Another reason is there simply not enough time to check and recheck </p><p>for the above mistakes</p><p></p><p>Under PAS it is called for 180 pph (according to the cards they gave us) which is about average. yes I know there is no standard rate of productivity but I'm just saying what the card they passed out to us said. However in reality they want 200+ and will give you 5 cars to do when you previously had 3 and will blame you for not finishing on time. I don't care who you are, loading 5 cars takes longer than loading 3. You have to cover more ground (I know it doesn't seem like much but to follow "the methods" it is). It is next to impossible to stay ahead of the work area because by the time your cage reaches the last car, the next cage is halfway through the pull already. this pull did 1500-1600 pieces and they seemingly couldn't figure out A. why this preloader (not me) always needed help, B why there were so many misloads (the girl was rushed and harassed for not finishing on time) C figure out why she was so angry with them when they talked to her about it. When she slowed down her misloads went down or disappeared but got hassled for not wrapping....you can't win. I'm sorry but before PAS this was never an issue save for maybe when you were a newbie, after you learned your charts you were set.</p><p></p><p>I'm not saying it isn't a useful tool...it very well could be eventually, but at least from what I can see, its not there yet.</p><p></p><p>Also I have other friends that work at different hubs/centers that have been on it for over 2yrs and they STILL have misload problems. UPS has to realize this system isn't perfect and shouldn't go around pretending that it is. When I hear a manager or supervisor tell me other centers don't have these problems I laugh because I know it is garbage (isn't the internet wonderful?).</p></blockquote><p></p>
[QUOTE="westsideworma, post: 153532"] its a little of both. lets say two companies get electrical components from the same supply company. One located on 52 elm st the other 121 main or something to that affect. The shipping labels are correct however the pal labels will flip them. So the ones that actually go to 52 elm have a pal sending them to 121 main and vice versa. This sort of thing happens everyday. The tracking numbers do match though so its not the spa person putting the wrong sticker on its the system itself mucking it up. I believe these are called "system flips." Least thats what our supervisors tell us. Granted we (preloaders) are not held responsible for these ones but its still a disruption in service. The out of sequence ones (which ARE charged to us) are simply the wrong pal on the box. The SPA people will scan a bunch and put them on the wrong boxes due to a box missing (fell off the side), a double scan, or just plain mental error. However, that throws off most of the packages in that particular batch that was scanned. Since the new hires are trained to look at the pal only, it gets loaded. Hell even people who did it the old way (before the wonderful PAS system) do it as sometimes there just isn't enough time to check it again especially when they're rushing you off the clock (though thats eased up a bit). Another reason is there simply not enough time to check and recheck for the above mistakes Under PAS it is called for 180 pph (according to the cards they gave us) which is about average. yes I know there is no standard rate of productivity but I'm just saying what the card they passed out to us said. However in reality they want 200+ and will give you 5 cars to do when you previously had 3 and will blame you for not finishing on time. I don't care who you are, loading 5 cars takes longer than loading 3. You have to cover more ground (I know it doesn't seem like much but to follow "the methods" it is). It is next to impossible to stay ahead of the work area because by the time your cage reaches the last car, the next cage is halfway through the pull already. this pull did 1500-1600 pieces and they seemingly couldn't figure out A. why this preloader (not me) always needed help, B why there were so many misloads (the girl was rushed and harassed for not finishing on time) C figure out why she was so angry with them when they talked to her about it. When she slowed down her misloads went down or disappeared but got hassled for not wrapping....you can't win. I'm sorry but before PAS this was never an issue save for maybe when you were a newbie, after you learned your charts you were set. I'm not saying it isn't a useful tool...it very well could be eventually, but at least from what I can see, its not there yet. Also I have other friends that work at different hubs/centers that have been on it for over 2yrs and they STILL have misload problems. UPS has to realize this system isn't perfect and shouldn't go around pretending that it is. When I hear a manager or supervisor tell me other centers don't have these problems I laugh because I know it is garbage (isn't the internet wonderful?). [/QUOTE]
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