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UPS Union Issues
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<blockquote data-quote="Asskicker" data-source="post: 1124973" data-attributes="member: 45097"><p>I honestly think our customers are loyal to our company and our drivers. Customers have a great relationship with the people they see every day. Working for this company for as long as I have I just wish someone who has authority at the Corporate level would realize that the Customers are the most important aspect of our company. They need to take better care of the packages that are being shipped through us, because your numbers are going to be really good when you have next to no customers left. I don't understand how crushing more packages, and getting part-time employees off the clock sooner is better for UPS's profits. You realize this is only a temporary gain in your profit watch right? I see Customers weekly that are tired of waiting in Will Call for close to an hour to pick up a package because UPS won't pay for more employees to work (for our Customers). I see packages damaged and loaded on trucks because UPS doesn't want to pay anyone to work QC anymore. So paying an employee is now less profitable then paying claims on packages that are ruined or damaged. I've shipped fragile packages often through the Post Office because I know with the small volume of larger packages they ship, they will take far better care of them then a company that seems to be able to ignore a certain number of packages just because of the volume they have shipped through them. It will eventually come full circle and I honestly believe UPS needs to change their way of thinking in the world of shipping. I see customers fed up and willing to go elsewhere. When will you listen to your employees???????????</p></blockquote><p></p>
[QUOTE="Asskicker, post: 1124973, member: 45097"] I honestly think our customers are loyal to our company and our drivers. Customers have a great relationship with the people they see every day. Working for this company for as long as I have I just wish someone who has authority at the Corporate level would realize that the Customers are the most important aspect of our company. They need to take better care of the packages that are being shipped through us, because your numbers are going to be really good when you have next to no customers left. I don't understand how crushing more packages, and getting part-time employees off the clock sooner is better for UPS's profits. You realize this is only a temporary gain in your profit watch right? I see Customers weekly that are tired of waiting in Will Call for close to an hour to pick up a package because UPS won't pay for more employees to work (for our Customers). I see packages damaged and loaded on trucks because UPS doesn't want to pay anyone to work QC anymore. So paying an employee is now less profitable then paying claims on packages that are ruined or damaged. I've shipped fragile packages often through the Post Office because I know with the small volume of larger packages they ship, they will take far better care of them then a company that seems to be able to ignore a certain number of packages just because of the volume they have shipped through them. It will eventually come full circle and I honestly believe UPS needs to change their way of thinking in the world of shipping. I see customers fed up and willing to go elsewhere. When will you listen to your employees??????????? [/QUOTE]
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