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Unscheduled Pickups
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<blockquote data-quote="trplnkl" data-source="post: 335256" data-attributes="member: 13254"><p>I would simply tell the pharmacy manager that I will not check daily to see if they have something going out unless they're a scheduled pickup account and if they wish to become one I will be more than happy to get it set up for them. Otherwise they can just get the other employees to let me know when they have something going out. Most of these packages are probably RS labeled, thus Walgreen's is not paying for the shipping, so they are not likely to want to pay for a daily pickup. Work with your customers, but insist that they work with you also.</p><p> As for recording the pickup, if I have to go from the back door delivery area to the RX area to get the package, I record it as an unscheduled PU. If they bring it to the back door before I an ready to leave, I just enter it the same as any ARS package under <em>special counts</em>. Now right or wrong, my center manager has siad that this is OK to this way, your center manager may think otherwise.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 335256, member: 13254"] I would simply tell the pharmacy manager that I will not check daily to see if they have something going out unless they're a scheduled pickup account and if they wish to become one I will be more than happy to get it set up for them. Otherwise they can just get the other employees to let me know when they have something going out. Most of these packages are probably RS labeled, thus Walgreen's is not paying for the shipping, so they are not likely to want to pay for a daily pickup. Work with your customers, but insist that they work with you also. As for recording the pickup, if I have to go from the back door delivery area to the RX area to get the package, I record it as an unscheduled PU. If they bring it to the back door before I an ready to leave, I just enter it the same as any ARS package under [I]special counts[/I]. Now right or wrong, my center manager has siad that this is OK to this way, your center manager may think otherwise. [/QUOTE]
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