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Unscheduled Pickups
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<blockquote data-quote="DownsizedUPS&#039;er" data-source="post: 450501" data-attributes="member: 19453"><p>ok, here is what i can tell you, and i worked in PCA dept. there are two ways to look at the situation. 1) If you do not have a dpu account, the driver is not <em><u>required </u></em>to stop at all. if walgreens wants a dpu, the need to open an account. i can also tell you that my husband is a walgreens manager, and they do not have a dpu acct. ups provides otpu for resi/business' that don't have the need for dpu. business' pay a monthly fee for the acct. which is why the driver stops everyday. if they want you to stop everyday, they need to open an dpu acct. or 2) you can make the stop check to see if they have anything going out. enter info into diad. and give sales acct info to the a/e for that area. walgreens used to be a pca acct. but when ups outsourced the dept things went south. we lost this volume, it was not taken from us. we lost it b/c we sent the pca dept, their main custmore service contact, dedicated associate to that store/account to nonups people that didn't/don't know what they are doing. so maybe we are starting to gain this volume back.</p></blockquote><p></p>
[QUOTE="DownsizedUPS'er, post: 450501, member: 19453"] ok, here is what i can tell you, and i worked in PCA dept. there are two ways to look at the situation. 1) If you do not have a dpu account, the driver is not [I][U]required [/U][/I]to stop at all. if walgreens wants a dpu, the need to open an account. i can also tell you that my husband is a walgreens manager, and they do not have a dpu acct. ups provides otpu for resi/business' that don't have the need for dpu. business' pay a monthly fee for the acct. which is why the driver stops everyday. if they want you to stop everyday, they need to open an dpu acct. or 2) you can make the stop check to see if they have anything going out. enter info into diad. and give sales acct info to the a/e for that area. walgreens used to be a pca acct. but when ups outsourced the dept things went south. we lost this volume, it was not taken from us. we lost it b/c we sent the pca dept, their main custmore service contact, dedicated associate to that store/account to nonups people that didn't/don't know what they are doing. so maybe we are starting to gain this volume back. [/QUOTE]
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