UPS Adopts Control Tower Process to Cope With Holidays

Discussion in 'The Latest UPS Headlines' started by cheryl, Oct 25, 2014.

  1. cheryl

    cheryl I started this. Staff Member

    UPS Adopts Control Tower Process to Cope With Holidays - Bloomberg

    Measures Atlanta-based UPS is taking include implementing a “control tower” process, which entails comparing big retail customers’ actual shipping volumes to those they originally projected, and going back to them to “mute” their demands if volumes get too high, Myron Gray, president of U.S. operations, told analysts on a conference call.

    UPS’s forecast for December deliveries follows FedEx’s prediction this week of record shipments of packages between Black Friday and Christmas Eve. Memphis, Tennessee-based FedEx sees an 8.8 percent increase from last year, as e-commerce hits a peak.

    UPS plans to spend $175 million on improving its operations during the holiday rush. It’s opening 14 temporary shipping facilities to help expedite deliveries, upgrading its Orion software to plot the best route for drivers, and is hiring as many as 95,000 seasonal workers to field packages.
  2. toonertoo

    toonertoo Most Awesome Dog Staff Member

    Two things bother me. Tower process, and Upgrade Orion.
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  3. retired2000

    retired2000 Active Member

    Turning away business
  4. Returntosender

    Returntosender Well-Known Member

    I wonder if this peak business have to pay a increased shipping rate for not meeting they're minimum package projections sent through UPS.
  5. brownmonster

    brownmonster Man of Great Wisdom

    I hear we turn off ORION for peak. Interesting.
  6. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    (Don't tell the shareholders)
  7. toonertoo

    toonertoo Most Awesome Dog Staff Member

    That would be a wonderful present.....................
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  8. Rainman

    Rainman Its all good.

    Orion compliance is pretty low on the list of priorities at my center during peak. Last year I used it when it made sense, and ignored it when it didn't. I probably ran about 50%. I never heard a word.
  9. OLDMAN3

    OLDMAN3 Guest

    So the plan is:
    1. Turn off ORION so we can do the job
    2. Upgrade ORION to plot the best route

    I see no contradiction. Turning off ORION will definitely be an upgrade.
    They got this one right.
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  10. nayrsiem

    nayrsiem Member

    If they tell us to turn off Orion that would be a great gift. I'd almost forget about the turkey I used to get every year.