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UPS blows a Major Fl account
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<blockquote data-quote="Wisconsin PAckage Driver" data-source="post: 88513"><p>UPS has been losing accounts left and right up here over the last year. We lost over 4 huge feeder accounts. I have only been a driver for about 10 years but it seems like UPS is really going downhill. FedEx has come in and added 2 new routes in my area already and I am hearing more and more how customers are tired of paying high shipping rates and getting many damages and late/lost packages.</p><p></p><p>I average at least 2 follow ups every day looking for packages just lost in the system, these are not packages released and the customer didnt get them, but packages who just were lost in transit somewhere.</p><p></p><p>UPS better shape up, We have such a large lead over our competitors that losing accounts doesnt seem to be too big a deal, but an account here or there adds up over time and from what I have seen, FedEx and DHL are doing pretty good in our area.</p></blockquote><p></p>
[QUOTE="Wisconsin PAckage Driver, post: 88513"] UPS has been losing accounts left and right up here over the last year. We lost over 4 huge feeder accounts. I have only been a driver for about 10 years but it seems like UPS is really going downhill. FedEx has come in and added 2 new routes in my area already and I am hearing more and more how customers are tired of paying high shipping rates and getting many damages and late/lost packages. I average at least 2 follow ups every day looking for packages just lost in the system, these are not packages released and the customer didnt get them, but packages who just were lost in transit somewhere. UPS better shape up, We have such a large lead over our competitors that losing accounts doesnt seem to be too big a deal, but an account here or there adds up over time and from what I have seen, FedEx and DHL are doing pretty good in our area. [/QUOTE]
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