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UPS completely shut down in Seattle
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<blockquote data-quote="sortaisle" data-source="post: 454938" data-attributes="member: 17605"><p>wescaddle and UPSsucks425, The post office has to deliver to every house everyday. That's a given and they are always set up for every house everyday. UPS is not set up for every house everyday. We do not deliver lots of letters and such, most of our volume varies from the size of a brick, all the way up to the size of a 52 in. tv. Sometimes larger. FedEx has made their business the small envelope. If you need a letter mailed fast you FedEx it. They don't have the same amount of packages on their cars as we do, and their average delivery is a small box, mostly envelopes, and the occasional Dell. It's not that they're better managed (although that could be true, but I doubt it...) they just have far less volume per car than we do. So it really doesn't kill them to have an extra 30 or 40 per car. Instead of getting off at 5 (like everyday over here) they actually have to work a 12-14 hour day. Not to mention that FedEx has 3 different divisions that work independently of each other, Freight, Express, and Home. You have moved your beef from the realm of pissed off customer which I completely understand, to being bitter with some of our members here. You might understand, but I'm going to repeat it anyway, when you came in here pissing about having missing packages, you were not in the least considering the ass kicking that the drivers and the warehouse workers have been taking in trying to deliver the stuff they could get to. It wasn't enough to explain to you that the logistics were impossible to deal with, our area grew almost 1000% percent by the time the storms were done. Yes, your streets might have been plowed and cleared, however, we have to wade through 1000% percent more volume before we can even get to your area, and DOT says 14 hours a day and 60 hours a week or you get fined if you go over. We don't just put anybody in our package cars to deliver, it's much harder than you think. We have a week long course we have to take and pass before they will let us off UPS property in a package car. That is why we have less accidents than any other delivery company, because our drivers are trained to be better than the average joe. I'm sorry your package didn't get delivered on time, however, UPS doesn't gaurantee your package delivery time during the holiday season anyway, but the way you went about bad mouthing UPS and INSULTING our company just goes to show that you expect the impossible, are completely ignorant of how UPS, FedEx, USPS, or the all but defunct DHL works. I am sorry that you are taking UPS off your vendor list. I would be interested to see if you are completely satisfied with FedEx or whomever you decide to go with during the other 3 seasons. The fact remains that FedEx and DHL simply cannot do what UPS can year around. We had a winter storm gaff this year, but the fact that we have more deliveries per day than FedEx does during the year is a testament to the fact that we are simply better than they are at the shipping game. You've had a bad time with a few posters here, but we are simply stressed out from the bs we get from our corporate and the weather. And if you remember Spokane (which is where I work) then you know Spokane can't keep up with the plowing. Idaho can. We are in a worse situation over here in Spokane than Seattle is.</p></blockquote><p></p>
[QUOTE="sortaisle, post: 454938, member: 17605"] wescaddle and UPSsucks425, The post office has to deliver to every house everyday. That's a given and they are always set up for every house everyday. UPS is not set up for every house everyday. We do not deliver lots of letters and such, most of our volume varies from the size of a brick, all the way up to the size of a 52 in. tv. Sometimes larger. FedEx has made their business the small envelope. If you need a letter mailed fast you FedEx it. They don't have the same amount of packages on their cars as we do, and their average delivery is a small box, mostly envelopes, and the occasional Dell. It's not that they're better managed (although that could be true, but I doubt it...) they just have far less volume per car than we do. So it really doesn't kill them to have an extra 30 or 40 per car. Instead of getting off at 5 (like everyday over here) they actually have to work a 12-14 hour day. Not to mention that FedEx has 3 different divisions that work independently of each other, Freight, Express, and Home. You have moved your beef from the realm of pissed off customer which I completely understand, to being bitter with some of our members here. You might understand, but I'm going to repeat it anyway, when you came in here pissing about having missing packages, you were not in the least considering the ass kicking that the drivers and the warehouse workers have been taking in trying to deliver the stuff they could get to. It wasn't enough to explain to you that the logistics were impossible to deal with, our area grew almost 1000% percent by the time the storms were done. Yes, your streets might have been plowed and cleared, however, we have to wade through 1000% percent more volume before we can even get to your area, and DOT says 14 hours a day and 60 hours a week or you get fined if you go over. We don't just put anybody in our package cars to deliver, it's much harder than you think. We have a week long course we have to take and pass before they will let us off UPS property in a package car. That is why we have less accidents than any other delivery company, because our drivers are trained to be better than the average joe. I'm sorry your package didn't get delivered on time, however, UPS doesn't gaurantee your package delivery time during the holiday season anyway, but the way you went about bad mouthing UPS and INSULTING our company just goes to show that you expect the impossible, are completely ignorant of how UPS, FedEx, USPS, or the all but defunct DHL works. I am sorry that you are taking UPS off your vendor list. I would be interested to see if you are completely satisfied with FedEx or whomever you decide to go with during the other 3 seasons. The fact remains that FedEx and DHL simply cannot do what UPS can year around. We had a winter storm gaff this year, but the fact that we have more deliveries per day than FedEx does during the year is a testament to the fact that we are simply better than they are at the shipping game. You've had a bad time with a few posters here, but we are simply stressed out from the bs we get from our corporate and the weather. And if you remember Spokane (which is where I work) then you know Spokane can't keep up with the plowing. Idaho can. We are in a worse situation over here in Spokane than Seattle is. [/QUOTE]
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