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UPS completely shut down in Seattle
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<blockquote data-quote="soberups" data-source="post: 456716" data-attributes="member: 14668"><p>Wescaddle;</p><p> </p><p>Imagine that the drain in your sink became clogged, only there was NO WAY for you to shut off the water. Your only option would be to take every drinking glass, bowl, cup, can and spoon you could find and bail water like hell to keep the sink from overflowing. Imagine doing this non-stop for a week, to the point where every square foot of your kitchen is full of these reserviors of water. Now imagine that you were required to find ONE particular drop of water in the midst of all of those thousands of cups, bowls and glasses that you had desperately piled everywhere. How possible do you think that would that be?</p><p> </p><p>That is exactly the situation UPS faced in the Pacific NW during the recent storms. The rest of the country kept sending packages. They kept coming, and coming, and coming and there was no way to stop them, yet due to the weather we simply could not get rid of them as fast as they arrived. There are physical limitations to how many millions of cubic feet of backed up delivery volume it is possible to force into a finite number of trailers. There are physical limitations to how many hundreds of thousands of packages a given facility is capable of processing, scanning, sorting, loading and delivering in a 24 hr period. And there are physical limitations to our ability to find one particular package in a system that is overloaded with 250,000 or more of them. Just as hose of given diameter is only capable of allowing so many gallons per minute to flow thru it regardless of the pressure applied, our facilities are only capable of dealing with so many packages per hour regardless of how hard we work or how well the operation is managed.</p><p> </p><p>I am glad that UPS has served you well in the past, and I am glad that you will continue to use us in the future. I am sorry that we were unable to meet your expectations during the recent storms, but I for one am confident that we did everything in our power to deliver what we could in a timely manner. Is it possible that perhaps your expectations were a bit unrealistic, given the conditions? Is it possible that comparing a parcel delivery service such as UPS to a Postal Service that places envelopes in a mailbox may not be an accurate or fair comparison?</p></blockquote><p></p>
[QUOTE="soberups, post: 456716, member: 14668"] Wescaddle; Imagine that the drain in your sink became clogged, only there was NO WAY for you to shut off the water. Your only option would be to take every drinking glass, bowl, cup, can and spoon you could find and bail water like hell to keep the sink from overflowing. Imagine doing this non-stop for a week, to the point where every square foot of your kitchen is full of these reserviors of water. Now imagine that you were required to find ONE particular drop of water in the midst of all of those thousands of cups, bowls and glasses that you had desperately piled everywhere. How possible do you think that would that be? That is exactly the situation UPS faced in the Pacific NW during the recent storms. The rest of the country kept sending packages. They kept coming, and coming, and coming and there was no way to stop them, yet due to the weather we simply could not get rid of them as fast as they arrived. There are physical limitations to how many millions of cubic feet of backed up delivery volume it is possible to force into a finite number of trailers. There are physical limitations to how many hundreds of thousands of packages a given facility is capable of processing, scanning, sorting, loading and delivering in a 24 hr period. And there are physical limitations to our ability to find one particular package in a system that is overloaded with 250,000 or more of them. Just as hose of given diameter is only capable of allowing so many gallons per minute to flow thru it regardless of the pressure applied, our facilities are only capable of dealing with so many packages per hour regardless of how hard we work or how well the operation is managed. I am glad that UPS has served you well in the past, and I am glad that you will continue to use us in the future. I am sorry that we were unable to meet your expectations during the recent storms, but I for one am confident that we did everything in our power to deliver what we could in a timely manner. Is it possible that perhaps your expectations were a bit unrealistic, given the conditions? Is it possible that comparing a parcel delivery service such as UPS to a Postal Service that places envelopes in a mailbox may not be an accurate or fair comparison? [/QUOTE]
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