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UPS completely shut down in Seattle
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<blockquote data-quote="SnowySeattle" data-source="post: 460838" data-attributes="member: 20285"><p>I think IE should have some accountability here. I have seen many posts where people can't understand how IE expects them to delivery X amount of packages within X amount of hours. IE plans in the "valley" but expects success at the "Peaks". If they plan your day down to the minute and then there is a problem, how do you recover? When a major event happens that effects everyone, how do you recover? </p><p> </p><p>From a business/shareholder perspective, UPS did the right thing. Deliver new packages so as not to incur losses due to service failures.</p><p> </p><p>From a receiving customer perspective, UPS didn't do the right thing. This is not me saying I expected packages delivered during the snowstorm or during the remaining days when there was ice on the road. This is me saying that UPS should have gone with first -in first-out when they could start delivering again and eaten the loss. This would not be popular with the shareholders but it would have been the right thing to do.</p></blockquote><p></p>
[QUOTE="SnowySeattle, post: 460838, member: 20285"] I think IE should have some accountability here. I have seen many posts where people can't understand how IE expects them to delivery X amount of packages within X amount of hours. IE plans in the "valley" but expects success at the "Peaks". If they plan your day down to the minute and then there is a problem, how do you recover? When a major event happens that effects everyone, how do you recover? From a business/shareholder perspective, UPS did the right thing. Deliver new packages so as not to incur losses due to service failures. From a receiving customer perspective, UPS didn't do the right thing. This is not me saying I expected packages delivered during the snowstorm or during the remaining days when there was ice on the road. This is me saying that UPS should have gone with first -in first-out when they could start delivering again and eaten the loss. This would not be popular with the shareholders but it would have been the right thing to do. [/QUOTE]
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UPS completely shut down in Seattle
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