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UPS damaged package!
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<blockquote data-quote="dannyboy" data-source="post: 631844" data-attributes="member: 484"><p>Insurance is to cover accidental damage through fault of the company.</p><p> </p><p>In this case, the customer used substandard packing materiels (more out of lack of knowledge I think) and a box that would not handle the weight of the package.</p><p> </p><p>Since the box portions that were visable showed no sign of water damage, it would seem that the box pretty much came appart in transit, or at the very least was damaged.</p><p> </p><p>With only a thin layer of bubble wrap, there was no protection at all for the contents.</p><p> </p><p>So, Helen, you are correct, even if the insurance was bought, the claim would most likely not be paid.</p><p> </p><p>I do find the lack of postings of items we asked for to be the loudest conformation of improper packing the customer could make.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 631844, member: 484"] Insurance is to cover accidental damage through fault of the company. In this case, the customer used substandard packing materiels (more out of lack of knowledge I think) and a box that would not handle the weight of the package. Since the box portions that were visable showed no sign of water damage, it would seem that the box pretty much came appart in transit, or at the very least was damaged. With only a thin layer of bubble wrap, there was no protection at all for the contents. So, Helen, you are correct, even if the insurance was bought, the claim would most likely not be paid. I do find the lack of postings of items we asked for to be the loudest conformation of improper packing the customer could make. d [/QUOTE]
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UPS damaged package!
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