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UPS Faces Class Action on Fuel Charges
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 683808" data-attributes="member: 12570"><p>There is a 1.5% difference between the surcharges for air and ground (6.5 and 5) as of 2/1/10. UPS does not guarantee mode of shipment for our premium products, just the delivery commit times. Can you imagine the accounting nightmare of trying to figure out which NDA went by plane and which went by truck? There are times when our planes are unable to fly and the only option is truck. Should that truckload of NDA be charged only the ground surcharge? As Steve said, as long as they get delivered on time, whether it flew or rode on a feeder should not matter.</p><p> </p><p>We all see instances where consignees choose a premium service when choosing ground will get it there on the same day. I occasionally get NDA within the same zip code (keep in mind our population is only 20,000). When I try to point this out to shippers most will thank me and then say that is what the customer wanted. I laugh along with them and thank them for adding to my pension.</p><p> </p><p>This class action is a waste of time and resources IMO.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 683808, member: 12570"] There is a 1.5% difference between the surcharges for air and ground (6.5 and 5) as of 2/1/10. UPS does not guarantee mode of shipment for our premium products, just the delivery commit times. Can you imagine the accounting nightmare of trying to figure out which NDA went by plane and which went by truck? There are times when our planes are unable to fly and the only option is truck. Should that truckload of NDA be charged only the ground surcharge? As Steve said, as long as they get delivered on time, whether it flew or rode on a feeder should not matter. We all see instances where consignees choose a premium service when choosing ground will get it there on the same day. I occasionally get NDA within the same zip code (keep in mind our population is only 20,000). When I try to point this out to shippers most will thank me and then say that is what the customer wanted. I laugh along with them and thank them for adding to my pension. This class action is a waste of time and resources IMO. [/QUOTE]
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UPS Faces Class Action on Fuel Charges
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