ups hierarchy

UpstateNYUPSer(Ret)

Well-Known Member
I don't know but our BA is around here screaming about wanting peoples jobs because a PC was missed during the local sort, thus they had to upgrade service on all the packages on it. No idea why

In some centers the center manager is called a Business Manager----this may be the person who was doing all the screaming.

The BA----Business Agent----is the Union representative who deals directly with the Company on the local level and would have nothing to do with a missed PC.
 

PrimeUPS

Well-Known Member
Center/Hub Managers are considered Business Managers in training materials and policies. The difference is job classification. The level in the hierarchy is no different than a PT or FT Supervisor, e.g: Hub Supervisor or On Road Supervisor. Many UPS positions aren't in GEMS as official titles.

CEO/Board/Cabinet
US Operations President (assuming you work in the US)
Region Manager (or you may see them referenced as President)
District Manager (aka President)
Operations/Transportation Manager
Package/Hub/Feeder Division Managers
Center/Hub/Hub Training/Feeder/Engineering/Labor/H&S Managers (some of these may actually oversee large portions of the division/district and multiple buildings)
FT Supervisors
PT Supervisors/Specialists
Hourlies

As to not confuse things, Supervisors comprise may job classifications and some can be PT, some are FT (for example, CHSP positions are FT only), some are both: Hub, On Road, Feeder On Road, IE, PE, Center, Dispatch, Package IE, District CHSP (don't let the word district fool you, they are really tied to a division), H&S, Hub Training... I'm sure there are a few more.
 

Dr.Brownz

Well-Known Member
In some centers the center manager is called a Business Manager----this may be the person who was doing all the screaming.

The BA----Business Agent----is the Union representative who deals directly with the Company on the local level and would have nothing to do with a missed PC.

No, he was screaming at the center manager who runs several small centers in the area (an 800 sq mile area)
 

Fenris

Well-Known Member
IE writes the daily plan. Management executes it via the hourlies.

This is the closest explanation so far. IE is responsible for planning and operations for executing the plan. But IE does not make the plans in a vacuum. Division managers and Operations managers (and Region staff) provide quite a bit of direction on the plans.
 

Dr.Brownz

Well-Known Member
This is the closest explanation so far. IE is responsible for planning and operations for executing the plan. But IE does not make the plans in a vacuum. Division managers and Operations managers (and Region staff) provide quite a bit of direction on the plans.

Now the question is: where/how does IE get it's orders?? Do they just rely on 10-15 year old time studies to estimate the amount of work or are they pressured by the accounting department to cut routes when a center needs a boost in it's numbers to stay above some line in the sand metric
 

Harry Manback

Robot Extraordinaire
Now the question is: where/how does IE get it's orders?? Do they just rely on 10-15 year old time studies to estimate the amount of work or are they pressured by the accounting department to cut routes when a center needs a boost in it's numbers to stay above some line in the sand metric

There's a projected amount of volume each day. Are you really a doctor?
 

trance

Active Member
Now the question is: where/how does IE get it's orders?? Do they just rely on 10-15 year old time studies to estimate the amount of work or are they pressured by the accounting department to cut routes when a center needs a boost in it's numbers to stay above some line in the sand metric


Rah operations daily operation plan is based of an MSD which is only good for 3-6 years. The MSD is how they estimate what rate of flow should go through the building which then gets the PPH.
 

trance

Active Member


Can't remember what it stands for but it determines what the average rate of flow without any negative circumstances would be for a particular function. Meaning if you're a metro unloaded on a roller driven line you should unload 450/HR belt driven trailer unload should run 1450/he etc
 
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