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<blockquote data-quote="tdeviltaz69" data-source="post: 507127" data-attributes="member: 20722"><p>DHL is also big in country (BD). the reason is they (DHL) came her loong before UPS. even Fed-Ex came after UPS and has more market share. but when it comes to delivery UPS is the best. it's just that DHL beat us with the rate and excellent customer service. DHL basically depends on email communication where as UPS more dependent on technology. i my self work in CS and have hard time getting info from our counterpart. i guess they they can't strech a little or maybe the CS is out sourced. the best country i had help is DE. worst is FR. i guess the language is the barier. if our management really wanted they can beat DHL any day with service.</p></blockquote><p></p>
[QUOTE="tdeviltaz69, post: 507127, member: 20722"] DHL is also big in country (BD). the reason is they (DHL) came her loong before UPS. even Fed-Ex came after UPS and has more market share. but when it comes to delivery UPS is the best. it's just that DHL beat us with the rate and excellent customer service. DHL basically depends on email communication where as UPS more dependent on technology. i my self work in CS and have hard time getting info from our counterpart. i guess they they can't strech a little or maybe the CS is out sourced. the best country i had help is DE. worst is FR. i guess the language is the barier. if our management really wanted they can beat DHL any day with service. [/QUOTE]
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