Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
UPS Issues Social Media Guidelines
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Catatonic" data-source="post: 773613" data-attributes="member: 7966"><p>I think you have it outlined pretty well here as far as what I know. I have never met Debbie but I have had a couple of hallway conversations with other people in Brand / Communications.</p><p></p><p>This what I included and bolded in my first post </p><p><strong>I thought it was interesting that neither the blog nor the PDF file mentions Brown Cafe but that is probably that this is a Branding concern.</strong></p><p></p><p>That is essentially what comes across in Debbie's video.</p><p></p><p>I don't think her group actually monitor's Brown Cafe but knowing the nature of the tools they use to crawl the web, BC posts do pop up on occasion.</p><p>I think they are more interested in Facebook, Tweeter, etc. where customers may provide feedback.</p><p></p><p>The most likely official monitors of Brown Cafe, just logically thinking it through, would be in the Human Resources and Security functions. HR would want to know how employees are reacting to changes, new programs, etc. Security would be interested in threats to UPS and to UPS employees that are indicated here.</p><p></p><p>Of course, there are many un-official monitors of Brown Cafe who bring certain posts to the attention of UPS Management. These are not systemic in nature but any post can be monitored by anyone within UPS.</p></blockquote><p></p>
[QUOTE="Catatonic, post: 773613, member: 7966"] I think you have it outlined pretty well here as far as what I know. I have never met Debbie but I have had a couple of hallway conversations with other people in Brand / Communications. This what I included and bolded in my first post [B]I thought it was interesting that neither the blog nor the PDF file mentions Brown Cafe but that is probably that this is a Branding concern.[/B] That is essentially what comes across in Debbie's video. I don't think her group actually monitor's Brown Cafe but knowing the nature of the tools they use to crawl the web, BC posts do pop up on occasion. I think they are more interested in Facebook, Tweeter, etc. where customers may provide feedback. The most likely official monitors of Brown Cafe, just logically thinking it through, would be in the Human Resources and Security functions. HR would want to know how employees are reacting to changes, new programs, etc. Security would be interested in threats to UPS and to UPS employees that are indicated here. Of course, there are many un-official monitors of Brown Cafe who bring certain posts to the attention of UPS Management. These are not systemic in nature but any post can be monitored by anyone within UPS. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
UPS Issues Social Media Guidelines
Top