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UPS laying off Technical hourly employees
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<blockquote data-quote="ncrtscisme" data-source="post: 77178" data-attributes="member: 4721"><p>since I'm a TSCer, i don't deal with PMT like TSG does, but I've heard plenty of those kind of stories from my TSG friends. As for the helpdesk, I think our big sign was when they started to push for us to use and update the common solutions database...they wanted us to put our knowledge into the system so that anybody could search it and find the fixes to do the job.</p><p></p><p>Did anybody catch that 2006 video on upsers.com? I like the part when Mister Eskew was talking about how important our people are, and it showed a clip of a technician working on a laptop...irony at its best!!</p></blockquote><p></p>
[QUOTE="ncrtscisme, post: 77178, member: 4721"] since I'm a TSCer, i don't deal with PMT like TSG does, but I've heard plenty of those kind of stories from my TSG friends. As for the helpdesk, I think our big sign was when they started to push for us to use and update the common solutions database...they wanted us to put our knowledge into the system so that anybody could search it and find the fixes to do the job. Did anybody catch that 2006 video on upsers.com? I like the part when Mister Eskew was talking about how important our people are, and it showed a clip of a technician working on a laptop...irony at its best!! [/QUOTE]
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