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<blockquote data-quote="answer to your pick up" data-source="post: 131531"><p>We have a policy where we pick up either 15 minutes before or after YOUR stated pickup time. </p><p>CALL 1800 pickups. hit 0 to talk to a human</p><p></p><p>complain LOUDLY. this generates a concern which Management hates.</p><p></p><p>In CA we are changing all the board times to the correct times to force our coverage drivers to follow OUR times. If I am ever early and I want to blow out I ask if its ok that I am early, if the customer says they need time I wait. However if I am at their stated time and I cannot wait I will have to move on, but I always try to come up with a solution. </p><p></p><p>Ive had route where my last pick up was at 730 ( no joke) it was a 15 million dollar account, and we serviced them as best we could (which neither DHL or FED EX could match). Over the day 3 drivers would pick up 800 - 3000 pieces. </p><p>It put a couple of routes on the road.</p></blockquote><p></p>
[QUOTE="answer to your pick up, post: 131531"] We have a policy where we pick up either 15 minutes before or after YOUR stated pickup time. CALL 1800 pickups. hit 0 to talk to a human complain LOUDLY. this generates a concern which Management hates. In CA we are changing all the board times to the correct times to force our coverage drivers to follow OUR times. If I am ever early and I want to blow out I ask if its ok that I am early, if the customer says they need time I wait. However if I am at their stated time and I cannot wait I will have to move on, but I always try to come up with a solution. Ive had route where my last pick up was at 730 ( no joke) it was a 15 million dollar account, and we serviced them as best we could (which neither DHL or FED EX could match). Over the day 3 drivers would pick up 800 - 3000 pieces. It put a couple of routes on the road. [/QUOTE]
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