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<blockquote data-quote="msswing" data-source="post: 78540" data-attributes="member: 4498"><p>I am all for getting you guys (and gals) home at a decent hour, like I said, I am married to a UPS driver....but I too have a job to do and when we have a scheduled pickup at 5:30, then that's when it should be picked up, no earlier. If the 5:30 pickup could not be handled then when we signed the contract we should have been told "I am sorry, we can't do that" We ship at least 20-30 packages a day, too many to be taking to a drop box, hence the need for a pick up. I don't like staying late, but when you have a job to do, and you care about your customers, you are going to stay as long as you have to in order to get it done. It's not a matter of us not having the ability to get it done by 5, but when you get an order at 4:45 and they want it shipped out, and are paying good money to ship it out, you're gonna stay to do it. </p><p> </p><p></p><p> </p><p>How old are you? I am sure my seven year old will understand this mentality....</p><p> </p><p>Great customer service is what keeps most companies going....obviously you are one of those drivers that just does the job without the customer service.</p></blockquote><p></p>
[QUOTE="msswing, post: 78540, member: 4498"] I am all for getting you guys (and gals) home at a decent hour, like I said, I am married to a UPS driver....but I too have a job to do and when we have a scheduled pickup at 5:30, then that's when it should be picked up, no earlier. If the 5:30 pickup could not be handled then when we signed the contract we should have been told "I am sorry, we can't do that" We ship at least 20-30 packages a day, too many to be taking to a drop box, hence the need for a pick up. I don't like staying late, but when you have a job to do, and you care about your customers, you are going to stay as long as you have to in order to get it done. It's not a matter of us not having the ability to get it done by 5, but when you get an order at 4:45 and they want it shipped out, and are paying good money to ship it out, you're gonna stay to do it. How old are you? I am sure my seven year old will understand this mentality.... Great customer service is what keeps most companies going....obviously you are one of those drivers that just does the job without the customer service. [/QUOTE]
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