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UPS/MBE problems?
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<blockquote data-quote="Copycat" data-source="post: 89609" data-attributes="member: 5184"><p>Actually I would like to see the internet rate and the retail rate to be the same. The UPS hub counter uses the same rates we do so why not the internet too. That would be the first step. </p><p> </p><p>We were sold a bill of goods that UPS was going to drive traffic into the store and because our shipping profit is low that volume would offset that. The only increase in volume we have received has been drop offs. UPS mined our customer databases and gave drivers incentives to assist the UPS account executives in giving everyone with a pulse an account. This cuts the market that we were suppose to go after. Now UPS is after the small business cutting us out once again. This was also the area that we were to develop. Basically what this boils down to is UPS competes directly with us for the same customers.</p><p> </p><p>UPS has not even acknowledged that we exist in any of their advertising. We advertise them in ours but it is not reciprocal. There are 4000 UPS Stores and to UPS we are nothing more than air conditioned or heated drop boxes that pay them to ship packages and a royalty fee for the name. A huge profit for them with no overhead.</p><p> </p><p>Most of these stores are in dire financial difficulty. The owners have plunked down $250K and told that we would be the premier shipping outlet for UPS. That never happened. A break even month at most stores is $25K per month. Some stores make it a lot don't. I own two of these stores and I haven't broken even yet this year. Last year I lost about $50K and that doesn't include a salary for me as I have never drawn one since I opened 3 years ago. </p><p> </p><p>If my stores don't start showing a profit this year, January 1 2007 the year UPS projected that most stores would be million dollar stores, I will shut them down. I can not keep supporting UPS and their greed. A franchise agreement is a two way street. To bad ours has been a one way street to the poor house for most of us.</p></blockquote><p></p>
[QUOTE="Copycat, post: 89609, member: 5184"] Actually I would like to see the internet rate and the retail rate to be the same. The UPS hub counter uses the same rates we do so why not the internet too. That would be the first step. We were sold a bill of goods that UPS was going to drive traffic into the store and because our shipping profit is low that volume would offset that. The only increase in volume we have received has been drop offs. UPS mined our customer databases and gave drivers incentives to assist the UPS account executives in giving everyone with a pulse an account. This cuts the market that we were suppose to go after. Now UPS is after the small business cutting us out once again. This was also the area that we were to develop. Basically what this boils down to is UPS competes directly with us for the same customers. UPS has not even acknowledged that we exist in any of their advertising. We advertise them in ours but it is not reciprocal. There are 4000 UPS Stores and to UPS we are nothing more than air conditioned or heated drop boxes that pay them to ship packages and a royalty fee for the name. A huge profit for them with no overhead. Most of these stores are in dire financial difficulty. The owners have plunked down $250K and told that we would be the premier shipping outlet for UPS. That never happened. A break even month at most stores is $25K per month. Some stores make it a lot don't. I own two of these stores and I haven't broken even yet this year. Last year I lost about $50K and that doesn't include a salary for me as I have never drawn one since I opened 3 years ago. If my stores don't start showing a profit this year, January 1 2007 the year UPS projected that most stores would be million dollar stores, I will shut them down. I can not keep supporting UPS and their greed. A franchise agreement is a two way street. To bad ours has been a one way street to the poor house for most of us. [/QUOTE]
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