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Brown Cafe UPS Forum
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ups misleading the masses
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<blockquote data-quote="Catatonic" data-source="post: 492907" data-attributes="member: 7966"><p>Huh???</p><p>The customer does not care about anything except</p><p>1) How much</p><p>2) Package condition</p><p>3) Time in Transit</p><p>4) Problem resolution</p><p></p><p>Now if chasing the numbers affects any of the above, they care. But the customer does not care about internal processes and procedures ... just results.</p><p></p><p>.Nice avatar by the way...why did he stop speaking?</p></blockquote><p></p>
[QUOTE="Catatonic, post: 492907, member: 7966"] Huh??? The customer does not care about anything except 1) How much 2) Package condition 3) Time in Transit 4) Problem resolution Now if chasing the numbers affects any of the above, they care. But the customer does not care about internal processes and procedures ... just results. .Nice avatar by the way...why did he stop speaking? [/QUOTE]
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