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UPS " My Choice"
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<blockquote data-quote="pretzel_man" data-source="post: 892753" data-attributes="member: 927"><p>I have really tried to think through this many times.</p><p></p><p>I cannot see UPS allowing customers to connect directly to the drivers' DIAD. Not only because of the cost, but the lack of control....</p><p></p><p>As you said, I did read the idea to have it go through the center. The OMS' have so much to do now, I don't know how that impacts them.</p><p></p><p>On the other hand, MyChoice created an infrastructure to do some similar things. Maybe they will merge the MyChoice concept with more connectivity to customers in real time. Some MyChoice options do go right to the DIAD for delivery requests....</p><p></p><p>I'm still unsure what I think. Its an interesting concept.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 892753, member: 927"] I have really tried to think through this many times. I cannot see UPS allowing customers to connect directly to the drivers' DIAD. Not only because of the cost, but the lack of control.... As you said, I did read the idea to have it go through the center. The OMS' have so much to do now, I don't know how that impacts them. On the other hand, MyChoice created an infrastructure to do some similar things. Maybe they will merge the MyChoice concept with more connectivity to customers in real time. Some MyChoice options do go right to the DIAD for delivery requests.... I'm still unsure what I think. Its an interesting concept. [/QUOTE]
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