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Brown Cafe UPS Forum
UPS Discussions
UPS needs some backbone with idiot customers...
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<blockquote data-quote="surviv&#039;n_it" data-source="post: 326494" data-attributes="member: 5167"><p>They already did apologize to them. There were no supervisors in the office as they all leave by 4pm on Fridays so an office girl called them back and apologized as "the driver was in the wrong". She told me that when I got back to the building. She told me that I should always just say "yes sir and no sir" to everyone who complains. From what I have seen, sups always support the customer over the driver regardless of what happened.</p></blockquote><p></p>
[QUOTE="surviv'n_it, post: 326494, member: 5167"] They already did apologize to them. There were no supervisors in the office as they all leave by 4pm on Fridays so an office girl called them back and apologized as "the driver was in the wrong". She told me that when I got back to the building. She told me that I should always just say "yes sir and no sir" to everyone who complains. From what I have seen, sups always support the customer over the driver regardless of what happened. [/QUOTE]
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UPS needs some backbone with idiot customers...
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